Placeholder — not our final terms.
Terms & conditions
Draft · not in force
Who we are
This website is run by Big Brands Perfumes LLC, Dubai, United Arab Emirates. Our store is at Dubai Outlet Mall, Al Ain Road, 1st Floor, Shop F13/15, Dubai, UAE.
Orders and prices
Prices are in UAE dirhams (AED) and include 5% VAT.
When you place an order you get an order number starting with BB, shown on the confirmation page.
Delivery
We deliver across the UAE. Delivery is free on orders over AED 250; below that it is AED 20. Areas, timing and costs are listed on our Shipping & returns page.
Returns and refunds
Unopened items can be returned within 14 days of delivery. We collect from any UAE address at no charge and refund to your original payment method.
Payment
We accept cash on delivery, anywhere in the UAE. It adds AED 10 to the order.
BB Club
BB Club is our free loyalty programme. How points are earned and spent is set out on the BB Club page.
Contact
Questions about these terms: email hello@bigbrands.ae, call 800 244 272637 or WhatsApp +971 55 155 4982.